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What is a Managed Service Provider?  
 
A managed service provider (MSP) is a type of an IT management company. MSPS are dedicated to operate and monitor the IT infrastructures of their clients. By getting their services, a client (typically SMBs) can transfer all their company’s IT functions to the hands of an MSP.

To know more about MSPs. we listed here some of their best qualities:


MSP Business New Orleans

Qualities of a Great MSP

1: Scalability

Great MSPs are those who understand your business needs. They know that your IT requirements today may not be the same in a few months or so. That is why they set up strategies that will allow them to keep up with your growing needs.  With that, your provider ensures that they maintain the health and status of your IT infrastructure, regardless of how much your business grows.

2: Focused on Great Customer Service

Great SMPs provide clients with an excellent customer service. A trained IT representative is always available for you to talk to. This enables them to more quickly address any issue that you may have with regards the services they provide.

Also, a great SMP will not just simply manage and monitor your IT infrastructure. They will also find other innovative ways to improve their services deliver to you. These SMPs will ask for your feedback, suggestions, and other possible IT needs. With this, they are able to fully understand your ever-changing IT needs. This allows them to deliver managed IT services that will better meet your IT requirements.

3: Tested IT Expertise

In-depth industry experience is one factor that defines what a great MSP is. However, the length of an MSP in operations is not the only basis for this. You can also determine in-depth industry experience through an MSP’s experience in handling a broad and diverse clientele.

IT requirements of businesses from different industries vary. An MSP that have provided excellent services to a broad client base can mean that their IT expertise is adaptable and agile. With this, you can assure that their set of technical skills and knowledge can suffice the needs of your IT infrastructure.

4: Outstanding Reputation

Great MSPs are reputable. These MSPs have an outstanding track record from previous and currents clients. This track record is a proof of their high-quality IT services. This gives you the assurance that their services can satisfy your IT requirements.

Key Benefits of MSP

By hiring a great MSP, you will be able to experience great benefits. Here are some of them:

1: Top-notch IT Systems Management

Hiring an MSP allows you to access up-to-date network management tools. With these technologies, your provider ensures that their IT team only uses best-in-class hardware and software. This way, they can guarantee an optimal health and stability for your entire IT infrastructure.

On top of this, you will also gain access to a team of well-trained IT specialists. These specialists also went through intensive technical training courses. These have provided them with the right set of skills and knowledge with regards the best IT management strategies and processes. With that, they can guarantee a high-grade quality of managed IT services to clients.

2: Guaranteed 24/7 IT Monitoring

Great SMPs also guarantee 24/7 IT monitoring. They will ensure that qualified IT specialists are always watching over your systems any time of the day. With this, they were able to administer software updates, security patches, and service configurations in real-time.

3: Controlled IT Costs

Managing your own IT infrastructure is expensive. You need to hire your own IT administrators and technicians. You also need to allot a budget for new IT systems management equipment.  By hiring an MSP, it will provide you with an all-inclusive managed IT service. Not only that it is less expensive, but an MSP will also provide you with the right tools and resources. This guarantees a healthy IT environment without spending beyond your company’s capability.

 

thinkIT Solutions: Reliable Service Desk New Orleans

thinkIT Solutions is one MSP you can trust. For almost two decades, they have been in the forefront of providing New Orleans-based businesses with high-quality IT services. This enables businesses to have long-term, strategic solutions that solve their biggest IT challenges.

Contact thinkIT Solutions today at (504) 608-1132!

 

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