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IT Support >> PC and Mac Support

PC and Mac Support by thinkIT Solutions

Think about it, without reliable and secure workstations, your entire team’s productivity is at a standstill. We understand how vitally important your machines are, that’s why we deliver complete PC and Mac computer IT support to prevent and resolve your issues quickly.

Count on the experts at thinkIT Solutions for system configuration, virus and malware removal and protection, hard drive imaging, updates, repairs and more. From PC and Macs to mobile device, we provide the support you need to stay productive.

What Benefits Will I Get with
PC and Mac Support?

  • Virus, malware and spyware removal and protection

  • Imaging and replacement of hard drives

  • Configuration and deployment of new workstations

  • Remote or on-site issue resolution

  • 24/7 system monitoring and remote management

Why PC and Mac Support is essential?

A PC is a computer that runs on the Windows operating system. It is also defined as an IBM-compatible computer because its architecture is based on the IBM microprocessor. Several different operating systems are compatible with PCs, with the most popular being Microsoft Windows. A few others include the UNIX variants, such as FreeBSD, Solaris, and Linux.

On the other hand, Macintosh, also known as Mac, is a brand name covering several lines of personal computers that have been designed, developed, and marketed by Apple Inc. The Mac is considered to be the only computer in the world capable of running all the major operating systems, including Mac OS X, Vista, and Windows XP.

PC and Mac support is becoming increasingly essential these days due to the development of more sophisticated hacking attacks, malware infections, and several other threats and issues that hinder the performance of these devices. Thus, PC and Mac support is essential as it provides benefits like:

  • Malware, virus and spyware removal and protection

  • Imaging and replacement of hard drives

  • Configuration and deployment of new workstations

  • 24/7 system monitoring and remote management

  • Remote or on-site issue resolution

Maintaining and Managing Your PCs and Macs

 

This section will explain how to maintain and manage your PCs and Macs.

  • Cut down on services and utilities that run in the background

You could be having a number of tasks or utilities running in the background on your Mac. Bluetooth, home file sharing networks, printers, cloud-based services, several other applications that send data to the internet actually run in the background of your machine and can monopolize RAM and make your computer work slow.

  • Install antivirus software

The amount of malware that targets the OS X operating system is increasing as Mac computers gain more popularity. To protect your PCs and Mac computers you will have to download a good antivirus software that can efficiently scan your computer for infection and even block future threats.

  • Backup your data regularly

Always make it a habit to backup your data every week or two as this will save you the heartbreak of having something go wrong and losing your important files. One easy option is a full-time machine backup that will help to clone your entire hard drive for easy restoring later on. You can also drag and drop files and folders over to an external hard drive or use an online cloud-based service.

  • Clean out your old files

Cleaning out old files on a regular basis can help in preserving hard drive space and allowing your computer to run smoothly. You should always have a minimum of 10% of your disk space free, and probably more if you can actually spare it. Hence, if you have a 500 gigabyte hard drive, you should leave 50GB free for good performance. Regular cleaning and a backup of old files to an external hard drive will become a necessity for those with very full drives.

  • Perform regular software updates

Software updates will allow your PCs and Macs to run smoothly. Generally, updates contain fixes for bugs and glitches as well as improved security features.

  • Keep your desktop clean

Your Mac can slow down if you have most of your frequently used folders, apps, or documents on the desktop. The Mac will have to contribute RAM to display each icon on your desktop, hence if you have a very messy desktop then your machine will have to use less computing resources on other tasks. It is thus essential to keep your apps in your applications folder and file your other stuff away into folders. Your PC will function well without any hindrance if these measures are carried out.

How to Install mac OS on a PC?

macOS, the operating system that powers every Mac, allows you to do things that cannot be done with other computers. This is true because it has been specifically designed for the hardware it runs on, and vice versa. macOS is available with an entire suite of amazingly designed apps. It functions hand in hand with iCloud to keep documents, photos, and other stuff up to date on all your devices. macOS allows your Mac to work like magic with your iPhone. Furthermore, it has been built from the ground up keeping security and privacy in mind.

The steps mentioned below are followed to install macOS on a PC:

  • Ensure your PC is compatible

The best way to guarantee compatibility is to build your machine to specification. This will result in you using hardware that is the same or very similar to what Apple puts in its own machines.

  • Download your software

If you are sure that your machine is compatible, get your Mac and launch the Mac App Store. Here, you will have to search for the latest version of macOS and then hit the Download button.

  • Create your USB installer

In this step, insert the USB drive you will be using into your Mac and launch your Mac’s built-in Disk Utility application.

  • Install mac OS on your PC

You are finally ready to start installing macOS on your PC. Switch on your PC and press and hold the Delete key to bring up your BIOS or UEFI settings. These settings are a common cause for issues when attempting to install macOS. You will possibly need to hit the forums if you experience any issues here, as each manufacturer executes things in a slightly different manner. After configuring your BIOS/UEFI, save and exit and then turn off the machine.

As part of this final step, insert the USB installer into your PC, if possible into a USB 2.0 port. Switch on your PC and as it boots press the boot device keyboard shortcut (mostly F12 or F8). After getting a prompt, choose your USB drive. On the Clover boot screen, choose Boot Mac OS X from USB.

The installer will now launch, and now go ahead and select a Language. You need to prepare the installation volume since you will be installing macOS from scratch. Click on Utilities at the top of the screen and then open Disk Utility. Select your target destination for macOS, and then click on the Erase button. Give it a name and choose OS X Extended under “Format” and GUID Partition Map under “Scheme” then click Erase. Continue with the installer, ensuring that you choose this disk when prompted for an installation location. You should now be able to see the installer through to the end at which point your Mac will restart.

Ways to Contact Mac Technical Support

To contact Mac Technical Support, make a phone call or chat, or set up a repair for Mac. You can chat with experts online or have them call you right away. You are also given the option of scheduling a time for the technical support team to call you when you are ready. Answer a few questions and you will be provided with the best options.

The “Get a repair” option will help you to find a local Apple Authorized Service Provider. Again, answer a few questions to get started. After choosing “What’s happening with your Mac” option, search for a topic or just select one from the list of topics that will be presented to you. The Mac technical support team will find you the best support options.

Run like a well-oiled machine with PC and Mac support.

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